Small Print

OVERVIEW
Mapology Guides Limited was incorporated in 2015.  Mapology Guides, the brand, is a registered trademark.

COPYRIGHT ©
All works, information and content displayed on this website are copyright of Mapology Guides Limited. The material and content may not be reproduced or distributed commercially without permission of the copyright holder. Mapology Guides Limited is a limited company no. 09752367. VAT registration no. 223 2873 22. 

PAYMENT 
We accept all major credit and debit cards. You will be given a choice at checkout of paying by card (through Stripe) or PayPal. We accept international payments. All transactions are processed in GBP sterling.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council and all transactions are encrypted by SSL (secure socket layer technology) and are processed securely. We have met payment card security standards set by major credit card issuers to protect personal information.

Our online store is hosted by Shopify Inc. Shopify (or any direct payment gateway) stores your credit card data for ONLY as long as it takes to complete your purchase transaction. Immediately after, the purchase transaction information is deleted. 

SHIPPING
Orders will be dispatched within 48 hours by Royal Mail. 

Shipping within the UK - we send all UK orders via Royal Mail First Class. (1-2 working days)
Shipping to Europe - we send all orders with Standard Service Royal Mail (5-7 working days)
Shipping to the rest of the World - we send all orders with Standard Service Royal Mail
(7-10 working days)

If you require Royal Mail International Tracked or Royal Mail International Signed, please send an email to orders[at]mapologyguides[dot]com

Please note that we receive proof of posting with all our Standard services but only Priority Services are tracked. Orders sent outside the EU may be subject to import duties and tax depending on the country of destination and the value of the order. All parcels are sent with the relevant paperwork needed to clear customs. The recipient is responsible for paying any tax levied.

RETURNS
We have tried to give very detailed descriptions and visual references and do not offer any returns on 'unwanted', 'changed your mind', 'don't like it orders'. If you have any doubts before purchasing, do drop us a line at hello[at]mapologyguides[dot]com and we'll help as best we can. 
We're very sorry if your order is faulty or damaged when received and for any inconvenience that this may cause you. In order for us to resolve the matter as quickly as possible please email orders[at]mapologyguides[dot]com as soon as you open the parcel and realise the damage/fault that has occurred quoting your order number and the nature of the damage/fault. We will then send you a pre-paid envelope for the return of the damaged/faulty goods and upon receipt will immediately despatch a replacement.

PRIVACY POLICY
When you make a purchase from our store we collect your personal details (including your name, address and email) so we can manage your order. We will never make these details available to other companies.

When you browse our store, your IP address (internet protocol) is automatically received. As we use Shopify Inc. your data is stored through their databases and data storage. All data is stored on a secure server behind a firewall.

Our online store ( through Shopify Inc.) uses cookies. Cookies are pieces of code that allow small amounts of information to be passed from your internet browser to our web server. All data passed by cookies is anonymous and will never contain your name, address, telephone number or payment details.

They enable us to see:

  • information about your session, see landing pages, referrers 
  • track number of visitors, how many visits per customer
  • store information about the contents of shopping cart
  • recognise you when you return to our site

If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. For further information about cookies and how to disable them please go to: www.allaboutcookies.org.

If you would more information on Shopify Inc. varies Terms and Conditions, please visit:
Shopify’s Payment Terms of Service 
Shopify's Privacy Policy
Shopify's Data Processing Addendum 

When you click on links in our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their individual privacy statements.

Our store also uses Google Analytics to help us learn about store visits and the pages being viewed.

If you sign up to our newsletter, you may change your mind at any time by writing to or emailing us at hello[at]mapologyguides[dot]com. Alternatively, you can always unsubscribe at the bottom of each newsletter sent to you.

If you have any further questions or would like more information please feel free to contact us at hello[at]mapologyguides[dot]com 

TERMS AND CONDITIONS

Mapology Guides Limited reserves the right to change our Terms and Conditions at any time necessary. Please come back and check for any changes or updates. By using mapologyguides.com you agree to our Small Print and our conditions as laid out here.
Latest update 23 May 2018.